BOOKING/CONFIRMATION
Terms & Conditions form must be completed, signed & returned to us with the specified deposit to ensure your booking is confirmed. Provisional reservations are only held for 7 days.
MENU SELECTION
The customer must inform of the menu selection and beverage package at least 7 days prior to your event.
DEPOSIT
A deposit of the 50% of the total of the event (subject to additions based on date/time/size of function) must be given at the time of confirmation to hold the booking. The deposit must be payable within 7 days after receiving the invoice. If the deposit is not received by the due date, the booking will be cancelled.
BILLING
All prices are GST exclusive. Nominated Payee must be advised at least 21 days prior to your event, and it must be paid in full 14 days prior to the event date. No late payments are to be received.
FINAL NUMBERS/PAYMENT
Guaranteed numbers are required 3 working days prior to your function. The charges will apply to the confirmed numbers, or the final head count, whichever is greater. All costs incurred through the function need to be settled at the conclusion of the event. Visa, MasterCard, Diners and Amex are all accepted. Personal/ company cheques will not be accepted.
CANCELLATIONS
In the event of a cancellation, postponement or transfer of the event date of sole trading the entire venue: this must be done 30 days before your function date or 100% of the deposit will be retained unless exceptional circumstances. In the event of a cancellation, postponement or transfer of a booking larger than 14pax: this must be done more than 14 days prior to the function date. Cancellations of sole trade events made less than 14 days prior to the function date will not be entitled to a refund of deposit unless exceptional circumstances. Cancellations of groups larger than 14 pax made less than 7 days prior to the function date will not be entitled to a refund of deposit.
HOUSE POLICIES
All guests will be dressed in suitable attire (smart casual). All guests will be respectful of other guests dining in the restaurant and our neighbours when entering/exiting the premises. Smoking is only permitted in the designated area outside, ashtrays are provided
RESPONSIBLE SERVICE OF ALCOHOL
Admiralty House Management & Staff Support Responsible Service of Alcohol. Licensing laws prohibit liquor supply to the disorderly, unduly intoxicated and under age people. Guests showing signs of undue intoxication or disorderly behaviour will be refused service and asked to leave the venue.
DAMAGES
The client is financially liable for any damage to restaurant property, amenities, fixtures or fittings whether sustained by their own actions, or through the actions of their guests, contractors or subcontractors.
INSURANCE/PUBLIC LIABILITY
Admiralty House accepts no responsibility for damage or loss of merchandise, equipment or personal articles left in the venue during or after a function.
DELIVERY/COLLECTION OF GOODS
If you require any deliveries they must be coordinated by our Function Staff.
HOURS
Standard duration for functions larger than 15 pax is 3 hours for lunch and 3.5 hours for an evening function. Access to the venue for a lunch event is guaranteed from 1130am. Access to the venue for an evening event is guaranteed from 5pm. If your booking is at lunch, all guests must be vacated table by 4.30pm and are most welcomed to join us at the bar & Lawn Area.
FOOD/BEVERAGES
Admiralty House does not permit food or beverages to be brought onto the premises. Admiralty House hosts a strict NO BYO Policy.
SERVICE FEE/PUBLIC HOLIDAYS
For all group reservations a 7% service charge is added to the final bill as a gratuity for the staff. This amount is included in your invoice and will cover setting up and packing down the event. The service charge is not included in the minimum spend. An additional 15% surcharge will apply to the account total for all functions held on public holidays.
PRICE VARIATION
Every endeavour is made to maintain prices as originally quoted, however, they may change without notice. Please allow a price increase of 10% if quoted more than 3 months prior to the function for seasonal produce allowance.
DECORATIONS
We have a big network of suppliers that will make your event stand up. Any decoration can be organised through our events team. We don’t get any commission from our preferred partners. MUSIC All entertainment arranged by the client is subject to Admiralty House management approval. Our Functions team must be notified in full detail of any noise/music levels including specific instruments and theme. We have preferred partners if you wish for recommendations.
PAYMENT METHODS
Payments for functions can be made via EFT or Credit card. Payment details are outlined on all invoices issued. If you prefer to make a CC payment for your function deposit over the phone on (08) 8981 4544, your receipts will THEN be filed until the date of the function for collection. After all payments have been received, we can email you a remittance. Notice that from the 1st of January 2022 no cash payments are accepted.
You are welcome to drop by to pay in person + collect your receipt. A 2% Surcharge applies for AMEX or Diners Club Card holders.
Tel: (08) 8981 4544
Email: reservations@admiraltyhouse.com.au
Address: 70 Esplanade, Darwin City, 0800, NT, Australia
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